Chopi CS Management Principles and Practice Notes

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CS Foundation Level Notes

UNIT DESCRIPTION

This paper is intended to equip the candidate with the knowledge, skills and attitude that will enable him/her to apply management principles in decision making in a practical organisational context.

LEARNING OUTCOMES

A candidate who passes this paper should be able to:

• Demonstrate understanding of management principles and techniques
• Apply knowledge of management theories in organisations
• Effectively practice management functions such as planning, organising, leading, and controlling in organisations (P-O-L-C framework)
• Demonstrate understanding of management principles and techniques
• Embrace and manage change
• Develop capacity for making rational decisions

CONTENT

Introduction to management

• Nature of management
• Importance of management
• Levels of management
• Multi-disciplinary nature of Management s
• Roles of management as advocated by Henry Mintzberg
• The changing roles of management and managers
• Qualities of an effective manager
• Management, administration and leadership

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Evolution and development of management thought

• Classical approaches to management
• Taylor’s view point
• Fayol’s administrative theory
• Max Weber’s bureaucratic theory
• Behavioural management approach
• Elton Mayo-Human relation theory
• Abraham Maslow’s theory
• McGregor’s X and Y theory
• Mary Parker Follett management theory
• Modern management theories
• Quantitative thinking
• Systems thinking
• Contingency thinking

Functions of management

Planning Function

• Introduction to planning
• Importance of planning
• Macro-environment
• Micro-environment
• External environment
• Internal environment
• Planning process
• Types of plans
• Approaches to planning

Organising function

• Meaning and importance of organising
• Factors affecting the organising function
• Process of organising
• Principles of organising 3.Organisational structures

Staffing function

• Meaning and importance of staffing
• Staffing process
• Factors that affect the staffing function
• Components of the staffing function

Leading function

• Meaning of leadership
• Attributes and skills of a good leader
• Delegation, responsibility and accountability
• Difference between management and leadership
• Power and Authority

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Controlling function

• Meaning and importance of control
• Steps in the control process
• Types of control
• Controlling for organisational and employee performance
• Tools for measuring performance
• Essentials of an effective control system

Enterprise management

• Meaning and concept of entrepreneurship
• Intrapreneurship in organisations
• Entrepreneurial development
• Enhancing creativity and innovation in organisations
• Methods of generating ideas
• Introduction to business plan
• Protection of intellectual properties

Change Management

• Meaning of change
• Theories of change
• The change process
• Types of organisational change
• Managing resistance to change
• Innovation at the workplace

Project management

• Project management concepts
• Characteristics of a project
• Importance of projects
• Features of projects and baseline surveys
• Project life cycle
• Project planning and organising
• Project resources and costing
• Project completion and evaluation

Marketing management

• Meaning and importance of marketing
• Marketing management orientation/philosophies
• Marketing mix
• Developing of marketing information
• Marketing strategies
• Marketing research and intelligence
• International marketing and e-commerce

Decision making

• Importance of decision making
• Decision making process
• Decision making models/approaches
• Types of decisions
• Decision making under different conditions
• Challenges in decision making
• Problem solving skills
• Effective decision making in today`s world

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