Information Communication Technology KASNEB Notes

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This paper is intended to equip the candidate with knowledge, skills and attitudes that will enable him/her to apply fundamental information communication technology (ICT) skills in business.


A candidate who passes this paper should be able to:

  • Demonstrate knowledge of computer systems
    • Select appropriate computer hardware and software
    • Use various computer application packages
    • Select various types of information systems
    • Use computer networks and the Internet.


Introduction to ICT

  • ICT overview
  • Types of ICTs
  • Information centres
  • Uses of ICT in business
  • Impact of ICT in society

Computer systems

  • Overview of a computer system
  • Evolution of computers
  • Elements of a computer system

Download Information Communication Technology Notes

Computer hardware

  • Overview
  • Input devices
  • Main memory
  • Processing devices
  • Output devices
  • Storage devices
  • Communication devices
  • Factors that determine the processing power of a computer
  • Selection and acquisition of computer hardware

Computer software

  • Overview of computer software
  • System software
  • Utility software
  • Application software
  • Proprietary versus open source software
  • Computer programming languages
  • Selection and acquisition of computer software

Introduction to operating systems

  • Overview  of an operating system
  • Functions of an operating system
  • Types of operating systems
  • Computer booting
  • Selection and acquisition of operating systems

Computer files

  • Elements of a computer file
  • Types of computer files
  • Basic file design and storage
  • File organisation
  • File access methods
  • File security

Overview of application packages

  • Word processing
    • Features of a word processor
    • Formatting and editing text
    • Creating and formatting tables
  • Spreadsheets
    • Features of a spreadsheet program
    • Formatting and editing spreadsheet
    • Formulas and functions
    • Charts and graphs
  • Presentation software
    • Features of a presentation program
    • Typing and formatting text in slide
    • Slide show
  • Computerised accounting software
    • Features of accounting software
    • Capturing data

Overview of information systems

Systems overview

  • Information systems
  • Components of an information system
  • Role of information systems in an organisation
  • Classification of information systems
  • Types of information systems
  • Overview of information systems security and controls

Computer networks

  • Computer networks concepts
  • Computer network hardware and software
  • Data transmission media
  • Types of computer networks
  • Benefits and challenges of networking

The Internet

  • Introduction to the Internet
  • Internet services – emails, www, instant messaging
  • Internet connectivity
  • Searching for information on the internet
  • Impact of internet on society

Emerging issues and trends

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